Music Training Center – General Policies

Tuition Policy

Tuition must be paid in advance of all activities and is non-refundable for any reason other than cancellation of the activity by Music Training Center.  Tuition is not refundable due to a student’s cancellation, absence, or withdrawal from an activity for any reason.  There is no refund if a teacher is absent and a substitute teacher is provided.  In the event of inclement weather, power outages, or other school closings beyond MTC’s control, lessons will be provided online through MTC’s videoconferencing system.  Tuition is non-transferrable except where noted.

Tuition Payments

MTC accept tuition payments online only (not in the school, by email, or by telephone) to protect our students from verbal, visual, or physical disclosure of their credit cards. Payments are made via MTC’s SSL-secured online payment portal.  The payment portal is connected securely via SSL to the PCI-DSS compliant Authorize.net credit card gateway. MTC does not store credit cards “on file.”  We recommend electing automatic monthly payments to avoid the need to enter credit card information for each transaction. Students may also pay by check or money order.  Cash is not accepted.

Conduct

Respectful and courteous conduct is required at all times of all MTC students, parents, and their guests.  Any use of profanity, verbally abusive communication, inappropriate physical contact, aggressive or threatening behavior, damage to MTC’s facility or equipment, or conduct which could be upsetting to others may result in dismissal from the school without refund of tuition.

Photography, video, and audio recordings of students

Music Training Center’s school staff routinely photographs and makes audio and video recordings of student performances and group activities which we may publish in brochures, posters, in-school displays, MTC’s website, and on MTC’s social networking websites such as Facebook and YouTube.  As a condition of enrollment at MTC, you grant MTC the right to utilize photos, video, and audio of student performances and group activities such as classes and camps.  Student’s names will not be identified in photo, video, and audio use unless permission is granted by the student (or by the parent if the student is a minor). Exclusion of a student’s photos or recordings may be requested in writing addressed to the school’s email address.  MTC will make best efforts to comply with exclusion requests when possible, however exclusion requests will not be granted with regards to group photos or video that include other students or staff.

Classes, rehearsals, performances, and events taking place within MTC’s theaters may be recorded via closed circuit webcam for quality assurance and training purposes.  These videos are not published.

Privacy

Music Training Center normally does not disclose the identity or contact information of our students to outside parties.  We may disclose contact information to third parties as needed to facilitate school promotions, performances, or events that may involve third parties.

Music General Policies